Shipping policy

Shipping Policy

Last Updated: August 26, 2026

At RydByte, we currently ship our products to customers in the United States only.

1. Shipping Destination

We currently offer shipping within the United States.

At this time, we do not ship to international destinations outside the United States.

2. Order Processing

Orders are typically processed within 2–5 business days after your order is placed.

Orders are not normally processed or shipped on weekends or public holidays.

Please note that processing times may vary during busy periods, product launches, holidays, or other circumstances outside our reasonable control.

3. Delivery Times

Once your order has been processed and shipped, estimated delivery times are:

Standard Shipping: 3–7 business days

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, shipping carrier, weather, holidays, and other circumstances beyond our control.

4. Shipping Costs

Shipping costs are calculated and displayed at checkout based on your order and delivery address.

From time to time, we may offer promotional free shipping or other shipping promotions. Any applicable promotion will be clearly displayed on our website or at checkout.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

You can use the tracking information provided by the carrier to monitor the progress of your delivery.

Please allow some time for tracking information to become available after your order has been dispatched.

6. Incorrect or Incomplete Addresses

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if you request that the order be reshipped.

7. Delayed or Lost Packages

Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances outside our control.

If your package appears to be delayed, please first check the tracking information provided by the carrier.

If your package is significantly delayed or appears to be lost, please contact us and we will assist you in determining the appropriate next steps.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged packaging and product.

We will review the situation and work with you to determine the appropriate resolution.

9. Delivery Issues

If your tracking information shows that your order has been delivered but you cannot locate the package, please check around your delivery location and with household members or neighbours where appropriate.

You may also contact the shipping carrier directly using the tracking information.

If you still cannot locate your package, contact us and we will do our best to assist you.

10. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes to our shipping methods, carriers, delivery times, or business practices.

Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about shipping or your order, please contact us through the contact information provided on our website.

RydByte
Email: Support@rydbyte.com